Vacancieshut
Website Old Mutual
Job Description:
Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries.
Job Responsibilities:
- Maintain an agreed NTU – and Cancellation ratio.
- Monitor and resolve escalated client queries and complaints timeously.
- Retain existing business including renewal discussion in line business process and FAIS Code of Conduct.
- Sell according to agreed targets for the day, week and month.
- Perform after sales service tasks according to allocated portfolio of customers.
- Conduct a comprehensive risk evaluation for the client.
- Identify and action on cross & up selling opportunities across all products.
- Continuously build client base to secure future portfolio growth.
- Provide solutions to clients by selling non-life products aligned to their needs.
- Maintain minimum agreed quote volumes.
- Maintain a minimum agreed quote to sales ratio.
- Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements.
Qualification & Experience:
- Grade 12 or National Senior Certificate.
- Minimum of 2 years’ experience in Direct sales Valid Driver’s Licence with own reliable transport
- Minimum of 2 years experience’ in non-life insurance.
- FAIS Compliant in Non-life Commercial product category.
Job Details:
Company: Old Mutual
Vacancy Type: Full Time
Job Location: Polokwane, Limpopo, SA
Application Deadline: N/A
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