Amazon Jobs From Home – Candidate Operations Specialist

Job Description:

The ideal candidate will be an organizational guru, work effectively with internal teams and external candidates, possess great communication skills and have the ability to shift gears at a moment’s notice. We expect the Candidate Operations Specialist to be a passionate candidate advocate with extreme attention to detail, the ability to effectively prioritize, tackle ambiguity and multi-task.

Job Responsibilities:

• Start date changes
• Monitor and track the completion of pre-onboarding steps/status on and reporting platforms to ensure new hires successfully start on their scheduled Day1.
• Monitor and support with pre-onboarding processes i.e. all elements between point of offer through day 1 training for new hires. These elements include, but are not limited to:
• Background check monitoring and troubleshooting
• IT equipment
• Ensure candidates are well informed of what to expect during their pre-onboarding journey and are updated on the status of their pre-hire requirements.
• Relocation-, immigration- and work authorization processing with external vendors
• Support general candidate questions during the pre-onboarding process.
• Support with communicating changes to TA and/or business teams when required.
• Complete and distribute reports as needed by manager and business stakeholders.
• Mandatory document verification (Employment contract and confidentiality agreement)

Job Requirements:

• Ability to operate in a fast paced, changing and highly ambiguous environment
• Familiarity with visa/immigration processes in EMEA
• Desire to continuously improve the candidate/employee experience and focus on providing a high level of customer service
• Experience with Excel, including charts, pivots, filters, vlookup, and macros
• Ability to multitask, manage multiple relationships and prioritize effectively
• Multi-state HR knowledge or the ability to learn and scale quickly
• Strong attention to detail – accuracy is essential
• Experience with HRIS (i.e. PeopleSoft, iCIMS, HIRE)

Qualification & Experience:

• Maintain strict confidentiality regarding candidate information, benefits, and employee issues
• Experience with Microsoft Office
• 2+ years HR/Recruiting experience
• 4+ years of work experience in a candidate or customer-facing role
• Strong verbal and written communication skills

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here

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