Job Description: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Responsibilities: Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in …

Job Description: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Responsibilities: Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in …

Job Description: To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results. Job Responsibilities: Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and …

Job Description: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Responsibilities: Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in …

Job Description: To provide generic and interface services related to specialist fields in a defined geographic area with the objective of providing efficient customer service. Job Responsibilities: • Conduct the daily customer service activity operations • Responsible for customer data • Handle generic service activities • Build a relationship between …

Job Summary DESCRIPTION AWS Trust & Safety (T&S) is a global team that helps protect against abusive use of AWS services while simultaneously working to build trust with AWS’s customers, partners, and other stakeholders. T&S engages with a variety of stakeholders to understand cloud infrastructure-related trust and safety issues, develop …

Job Description: Our consumers are Amazon Shoppers that use Community Purchase material such as Customer Reviews, Questions, Answers and Comments, to make better informed shopping selections. As a moderator, you will monitor against improper content (e.g. unlawful or sexually explicit content) and off-topic content (e.g. delivery, seller experience) to preserve …

Job Description: Clarification Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. …

Job Summary DESCRIPTION Are you passionate about delivering delightful customer service experiences? Our entire operation from website to fulfillment center to customer care is focused on creating an enjoyable end-to-end customer experience. If you’d like to help us build the place where people can find and buy any book online, …

Job Summary DESCRIPTION Moderate all customer reviews and respond to email queries Meets or exceeds quality and productivity goals assigned by management Demonstrates clear and polite written and oral communication Maintains a positive and professional demeanor and portrays the company in a positive light Demonstrates appropriate sense of urgency for …